Stop the Downtime: What to Do When Equipment Isn’t Meeting Operational Standards
Downtime Hurts More Than Just Schedules
Unexpected delays due to faulty equipment can cost your operation hours of productivity and thousands in lost revenue. If your forklift or equipment isn’t meeting expectations, here’s how to respond.
Key Steps to Take When Equipment Falls Short
- Document the Problem: Log downtime incidents, error codes, and operator reports.
- Verify Maintenance Records: Check if preventive or corrective maintenance is overdue or incorrectly performed.
- Contact the Supplier Immediately: Share documented issues and request urgent diagnostics or replacement.
- Evaluate Warranty & SLA: Understand what your service level agreement includes and enforce your rights.
- Consider Alternative Providers: If issues persist, it may be time to look for more reliable equipment partners.
Don’t Let Equipment Problems Become the Norm
Frequent malfunctions aren’t normal—they’re a sign your fleet needs better support. Take control of your operation by demanding reliability and results.
AvanzaLift Delivers Equipment That Works, Backed by Service
From rapid replacement to local support in Baja California, we’re here to help you reduce downtime and keep your operations moving.
Proactive Response
- Fast replacement of faulty units
- Full SLA enforcement support
- Equipment swap options
Reliable Equipment
- Pre-inspected and certified
- Multi-brand compatibility
- Tested for harsh conditions
Expert Support
- Diagnosis within 24 hrs
- Emergency maintenance programs
- Trusted by plants in Baja California
Find us at:
Blvd. de las Bellas Artes 20751-A, Las Torres Parte Baja, Cd Industrial, 22444 Tijuana, B.C.
Frequently Asked Questions
We’re here to help
Frequent breakdowns are unacceptable. Document each event and push for warranty replacements or SLA compliance.
AvanzaLift can often deliver a replacement within 24 to 72 hours, depending on your location and inventory availability.
All rentals include maintenance support, emergency response, and replacement guarantees for malfunctioning units.
Use documented issues and SLA terms to push for resolution. If they don’t respond, switch to a supplier that guarantees performance.
Yes, we help set up preventive programs and checklists to reduce risk and extend the life of your fleet.
Don’t let faulty equipment slow down your productivity.
If it breaks—we swap it fast, no questions asked.
Tijuana, Ensenada, Mexicali, Tecate—we’ve got you covered.